Our firm supported a client during an explanatory proceeding initiated by the Polish Office of Competition and Consumer Protection (UOKiK), focusing on sales practices and customer communication. The key issues included product presentation, compliance with legal standards, and ensuring transparent communication about their value.
Our role went beyond safeguarding the client’s existing business model. We also aimed to develop solutions that would meet regulatory expectations without compromising sales performance. Through detailed negotiations, we provided comprehensive explanations about the market’s specifics and proposed alternative operational scenarios. The outcome allowed the client to maintain their current sales model, with only minor adjustments to communication strategies.
Our work not only mitigated regulatory risks but also enhanced the client’s market position by aligning their practices with regulatory standards while maintaining high sales efficiency.
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