We guided our client through a strategically challenging process of ending a collaboration with an e-commerce vendor and selecting a new technology partner. The situation was complicated by the provider’s financial and operational difficulties, which left them unable to meet their obligations. Instead of pursuing litigation, we proposed a pragmatic approach that safeguarded our client’s interests.
Our team conducted a thorough analysis of the contractual documentation to identify ways to secure maximum delivery of system functionalities before the partnership ended. Simultaneously, we supported the client in selecting a new provider, ensuring a seamless handover process. This careful planning and execution allowed the client to transition without disruptions, even during the critical sales periods of Black Friday and the holiday season.
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