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Our law firm assisted a retail-sector client in navigating a complex negotiation process with an IT systems provider. The challenge arose when the provider began invoicing the client for services that were not yet operational—charging for system usage despite failing to establish the production environment.

Faced with repeated implementation delays and the potential termination of the collaboration, we conducted a thorough analysis of the contract, the provider’s obligations, and the actual project status. We crafted a robust legal argumentation to support renegotiation efforts, enabling our client to secure a favorable outcome.

BARTOSZ PILC

PARTNER, ATTORNEY-AT-LAW

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